I had set out to do an overdue update to the ThinkVantage software on my IBM ThinkPad R51e.
All went well until I tried to install the ThinkPad Configuration Update. Overall progress went to 99%, then backtracked to 98%, then eased back up to 99% again. Back and forth, back and forth.
I tried this installation repeatedly in the course of several days. I tried it as a directly downloaded-and-installed process. I tried it as a deferred update installation. Always the same results.
I searched Google. I searched Lenovo’s forums. I found no help.
So a week ago this evening, I finally posted a request for help from the Lenovo Community: ThinkPad Configuration Update Stalls on R51e.
Then late last night (or was it early this morning?), God (I am persuaded) brought a thought to my mind: Maybe your anti-virus, anti-spam, firewall Zone Alarm is blocking ThinkVantage in that final stage.
This morning I uninstalled Zone Alarm. That’s right. I didn’t just turn it off, I took it all the way off my computer. (I’d decided to do a fresh install of it anyway.) Then I initiated the process of doing that troublesome ThinkVantage update. And this time it worked! Praise the Lord!
Since then I did a ThinkVantage Rescue and Recovery Backup. On Friday I’d like to do a disk image using True Image.